1. Overview
This Privacy Policy explains how The One Fix handles personal information when you visit our website, make a purchase, contact us, or access our digital products and services.
2. Information we may collect
Depending on how you interact with The One Fix, we may collect information such as your name, email address, billing and order details, communications with us, course or product-access information, and technical information generated by your browser or device.
3. How we use information
We use personal information to process orders, provide access to products, communicate about purchases and support requests, maintain the website and services, prevent misuse, comply with legal obligations, and improve The One Fix.
4. Payments and service providers
Payment information is processed by the payment provider enabled at checkout. We do not intentionally store complete payment-card details. We may use trusted service providers to operate checkout, website, communications, customer support, automation, and digital-product delivery. Those providers may process personal information only as needed to provide their services.
5. Cookies and analytics
Our website and service providers may use cookies or similar technologies to enable essential site functions, remember preferences, protect the service, and understand website performance. You can manage cookies through your browser settings, although disabling them may affect some functions.
6. Data sharing
We do not sell personal information. We may share information with service providers, professional advisers, or authorities when this is necessary to provide the service, protect rights and security, comply with law, or respond to a valid legal request.
7. Retention and security
We retain information only for as long as reasonably necessary for the purposes described in this policy, including support, record keeping, legal, tax, and dispute-resolution requirements. We use reasonable administrative, technical, and organisational safeguards, but no online system can be guaranteed completely secure.
8. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to certain processing. To make a request, email [email protected]. We may need to verify your identity before acting on a request.
9. Updates and contact
We may update this policy as the website, products, or legal requirements change. The latest version will appear on this page. For privacy questions or requests, email [email protected].